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HomeNewsPutting the customer first: It’s not rocket science
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Putting the customer first: It’s not rocket science

"...you have to actually go the extra mile and do it! This can involve providing exceptional service, offering unexpected perks, giving customers the occasional gift, or going above and beyond to resolve customer problems."
YOUR BUSINESS QUESTIONS ANSWERED with James Harris

This week I had what was to me the most infuriating conversation with a person who tried to convince me […]

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Late councillor honoured

Rockhampton Regional Council officially opened a new park in Norman Gardens, named in honour of the late Rockhampton Councillor John Broad, on Thursday, 5...

Rocky City hot start to new year

New partnership for CQ

Next generation of surf lifesaving officials making waves

Barcy Ball on the horizon

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New partnership for CQ

Central Queensland proudly announced a new major sponsor for the next three years on Wednesday. The Capras will partner with Whitehaven Coal in a three-year...

Next generation of surf lifesaving officials making waves

Young surf lifesavers from the Capricorn Coast are helping shape the future of surf sports, with a growing number stepping into officiating roles across...

Barcy Ball on the horizon

Tickets to the annual Barcaldine Ball will go on sale next Thursday, ahead of what is shaping up as a major night on the...

CapriCon receives $15,000 boost

Rockhampton’s renowned pop culture event, CapriCon, has been awarded $15,000 in funding as part of the Queensland Government’s Destination 2045 plan. Round Two of the...

Cultural knowledge to the fore at GKI

Cultural knowledge and environmental restoration are coming together on Great Keppel Island, with the Woppaburra Rangers strengthening their role as custodians, guides and leaders...

Norman Gardens welcomes John Broad Park

This week, we had the privilege of opening John Broad Park in Norman Gardens. The park on Springfield Drive is the most recent investment in...

Locals feature in Wide Bay Capricorn Branch Championships at Moore Park

Moore Park Surf Lifesaving Club near Bundaberg played host to the 2026 Wide Bay Capricorn Junior Branch Championships last weekend. Competitors from Emu Park and...

Rions to rock Leichhardt

Fresh off the back of a number-one debut, Eora/Sydney indie darlings The Rions are hitting the road — and they’re not doing it small....

Clays fly at Kingaroy shoot

Over 120 shooters from all over Queensland and New South Wales converged on the Kingaroy Clay Target Club's range last weekend to take part...

Calling Keppel’s young changemakers

The search is on for the next Youth Member for Keppel, with applications now open for the 2026 Queensland Youth Parliament. Young people aged 16...

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